Frequently Asked Questions
Everything you need to know about shopping with Sequente.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to your favorite garments at home to ensure a perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start your request.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days, while express options are available for 1-2 day delivery. You will receive a tracking number via email as soon as your order ships.
Do you ship internationally?
Yes, Sequente ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How should I care for my Sequente garments?
To maintain the quality of our fabrics, we recommend following the care label instructions inside each piece. Generally, washing in cold water and air drying is best for longevity.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and flexible financing options through Klarna and Afterpay.